Streamline customer support, automate ticket management, monitor SLAs and boost team productivity with TickoraDesk — designed for the way your team actually works.
Six powerful modules. One unified platform. Built for teams that want to move fast without sacrificing quality.
Unified ticket queue with AI-powered sorting, priority detection, and real-time status updates. Never miss a critical issue.
Set, track and enforce SLAs with automated alerts. Visual dashboards show real-time compliance across all support tiers.
Build powerful no-code automation workflows. Auto-route, auto-reply, and auto-escalate — let AI handle the repetitive work.
Track individual and team performance with leaderboards, workload analysis, and response time metrics in real time.
Manage email, chat, WhatsApp, and phone support from a single unified inbox. No more switching between tools.
Deep insights into team performance, ticket trends, CSAT scores, and SLA compliance with exportable reports and dashboards.
AI handles the heavy lifting. Your team handles the human touch. Customers get fast, accurate answers every time.
Customer submits an issue via email, chat, or portal. Lands instantly in your TickoraDesk queue with full context.
AI reads the content, assigns priority, tags it, routes to the right team, and drafts the first response automatically.
Agent opens ticket, reviews AI-drafted reply, edits if needed, and sends in one click. Under 2 minutes total.
Ticket closed, CSAT collected automatically. AI learns from every interaction to continuously improve quality.
Start free. No credit card needed. Scale as your team grows. All plans include a 14-day free trial.
All plans include a 14-day free trial. No credit card required.
Real results from real teams who switched to TickoraDesk.
"TickoraDesk cut our average resolution time from 4 hours to 90 minutes in the first week. The AI reply feature is better than what our junior agents were writing. Game-changer for our team."
"Setup took under 5 minutes. The AI auto-classified our first ticket correctly and suggested a perfect reply. I couldn't believe it worked this smoothly right out of the box. Incredible product."
"We were paying ₹6,000/agent on Zendesk. TickoraDesk gives us equal or better features at a fraction of the cost. India-first pricing with enterprise-grade features. Absolutely no-brainer decision."
50+ native integrations. Most take under 60 seconds to set up.
Expert tips, best practices, and actionable strategies for modern support teams.
Discover practical, cost-effective strategies that small businesses can implement today to dramatically improve their customer support quality and response times.
SLA breaches can cost you customers and reputation. Learn how to set realistic SLAs, track them effectively, and use data to continuously improve your team's performance.
Automation doesn't mean losing the human touch. These 5 proven tips will help your support team automate smartly — saving hours without sacrificing customer satisfaction.
A passionate team on a mission to make world-class customer support accessible to every growing business in India.
Visionary leader with 10+ years in SaaS product development. Passionate about making enterprise-grade support tools accessible to every business in India.
Product craftsman with deep expertise in UX and AI integrations. Previously built products used by 500K+ users across fintech and edtech sectors.
Customer champion with 8+ years of experience in B2B SaaS growth. Expert in building customer success programs and go-to-market strategies for startup teams.
Join 50+ growing businesses using TickoraDesk to deliver faster, smarter customer support with AI — at India-first pricing.